Privacy & Cookies
We invite you to read this document to learn about our privacy and cookie protection policies and to contact us if you have any questions.
Pursuant to Regulation (EU) 2016/679 on the protection of personal data (“G.D.P.R.”)
1.1 Dear Customer, in accordance with the obligations imposed by Regulation (EU) 679/2016 (General Data Protection Regulation – so-called “G.D.P.R.”) the company FAIR S.r.l. (hereinafter, the “Company”), intends to inform you on how your personal data are processed, including those of a particular nature, request your consent where this is necessary and make you aware of what your rights are as well as the methods for be able to exercise them easily.
2. Data controller
2.1 The data controller is the company FAIR S.r.l., in the person of the legal representative pro tempore, with the following company data:
FAIR S.r.l. – Single-member company
Via Lago di Costanza n.24 – 36015 Schio (VI) – Italy
Tax code/VAT number: IT 01759860248
Company Register: 21058/VI116
3. Sources of collection of personal data
3.1 The Company collects personal data concerning you directly from you, both in its commercial headquarters and outside (for example at events or fairs: in this case consent must be provided before communicating the data) and also through remote communication techniques (for example through its own websites, for which please refer to the specific information published there; third-party sites and platforms; etc.). You can provide us with your personal data at the time of requesting information, quotes, during negotiations, at the time of signing contracts or during their performance as well as at the time of joining/providing services and/or services, however qualified or named. You can also provide us with your data by registering on our WayApp application.
3.2 If necessary, the Company accesses public registers, lists or databases (known to anyone, C.C.I.A.A., etc.). Furthermore, in view of the stipulation or continuation/renewal of a contract or in the event of a request for financing, the same reserves the right to verify the reliability and financial solvency of the Customer.
4. Treatment methods
4.1 Your personal data is processed both manually, in paper format, and via electronic, IT, telematic and/or automated tools, with logic strictly related to the purposes indicated.
4.2 Your personal data is entered into our management systems.
4.3 In any case, your personal data is protected by means of adequate technical and organizational measures, in order to guarantee their security and confidentiality, in compliance with current regulatory provisions. The Company has implemented specific security measures to prevent the loss or destruction of data, unauthorized access, processing that is not permitted or does not comply with the purposes for which it was collected.
5. Purpose of the processing
5.1 The Company processes personal data for multiple purposes, some of which require your specific and optional consent. To facilitate your understanding and ensure greater clarity, we have deemed it appropriate to explicitly distinguish the individual purposes, as detailed below:
5.1.1 OPERATIONAL MANAGEMENT PURPOSES (PRIMARY PURPOSES): with this term we mean the carrying out of all those activities strictly functional to the satisfaction of your requests, both in the pre-contractual phase and to execute a specific contract of which you are a party , as well as for all activities connected or instrumental to them, functionally linked to the operations of the Company or to the protection of its rights. These purposes include all the activities necessary to provide you with the information, assistance, services or products requested or of interest to you, which for greater clarity we list by way of example and not exhaustively: the negotiation management activity – pre-contractual phase; the negotiation and conclusion of the contract or order; the provision of services and/or services requested in general; the fulfillment of administrative and accounting duties; the management of payments and/or the provision of financing, including through third parties, if you request it and the related services; technical assistance and requests for support, including post-sales; the management of any complaints. We also believe that the following are connected and instrumental to these activities, for example: the verification of internal quality through checks, controls and audits, including third-party ones; the carrying out of audits, including third-party ones, aimed at ensuring compliance with current legislation regarding the processing of personal data; the fulfillment of legal, accounting, fiscal and administrative obligations deriving from law, regulation or community legislation; credit recovery; the protection of credit risk; the protection of company assets; the protection of the Company’s rights in court or in the most appropriate places. The aforementioned treatments are lawful since they are necessary for the execution of a contract of which you are a party or for the execution of pre-contractual measures adopted at your request, to allow the Company to fulfill a legal obligation to which it is subject or, finally, for a its legitimate interest. As better explained in the following dedicated paragraph, the processing of any particular data is carried out by virtue of your explicit consent and such data may also be used, where strictly necessary, for the protection of the Company’s rights.
5.1.2 subject to your consent, your data are processed for marketing purposes, i.e. for the sending of advertising, direct sales, commercial and promotional communication material, including the sending of communications relating to goods, services , accessories, own or third-party products, competitions, events and initiatives promoted by the Company or by third-party commercial partners, the development of studies, research, market statistics and the carrying out of polls, investigations, surveys both by telephone and by means of electronic communication, carried out directly by the Company or through external specialized companies. Unless you express a different preference, this may occur either through traditional contact methods, such as sending paper mail and telephone calls with an operator, or through automated contact methods and, therefore, through the use of automated systems. call, call communication without the intervention of an operator or by electronic mail, including periodical ones (Newsletter), fax, telemarketing, messages such as MMS (Multimedia Messaging Service) or SMS (Short Message Service), communication systems instant messaging, chat, social or other IT platforms and tools/channels.
5.1.3 subject to your consent, your data is processed for profiling purposes, consisting in the identification of preferences, tastes, needs and consumption choices by processing personal data such as, by way of example and not limited to: personal details and residence/area data geographical; purchased goods or services; consumption range; level of expenditure incurred etc.. This allows the creation and definition of your profile, useful for developing market analyzes and statistics, even with data in aggregate form or once made anonymous; to improve the products and services offered and make them more responsive to your needs; furthermore, subject to the specific consent referred to in point 5.1, letter. b) (Marketing Purposes), to direct our activity of sending promotional, advertising or commercial communications by personalizing them, with the means indicated therein. This treatment will be carried out directly by the Company or through external specialized companies. Personal data will be processed both individually and in aggregate and may be enriched, compared, cross-referenced and/or integrated over time with additional data in legitimate possession of the Company.
5.1.4 subject to your consent, your data are processed for Customer Satisfaction purposes, consisting in detecting the degree of customer satisfaction with the products and/or services offered so as to improve their quality, carried out directly or through the work of specialized companies through personal or telephone interviews, sending questionnaires, etc., both with traditional contact methods and through automated contact methods.
6. Revocation of consent
6.1 If you have given consent to authorize a specific processing, we inform you that you can revoke it at any time by contacting the Data Controller in the manner indicated in the following paragraph “Rights of the interested party”. Such revocation, in any case, does not affect the lawfulness of the processing based on the consent given before the revocation.
7. Provision of data
7.1 The provision of your personal data is always left to your free will.
7.2 However, the provision of personal data for the Primary Purposes, even of a particular nature if necessary, is necessary and indispensable to allow the Company to fulfill your requests. Failure to provide personal data may, therefore, determine the impossibility for the Company to initiate pre-contractual negotiations/relationships, to establish contractual relationships, to manage the post-contractual phase and/or, in any case, to provide you with services or required performance.
7.3 The provision of your personal data is, however, absolutely free and optional for the Marketing Purpose, the Profiling Purpose and the Customer Satisfaction Purpose. Any failure to provide your personal data for one or more of the aforementioned purposes will not have any consequences for you, other than the impossibility for the Company to carry out what is better described above.
8. Knowability of data and their communication
8.1 Your personal data, where processed in electronic format, are accessible from any office/branch of the Company.
8.2 Your personal data is processed by subjects specifically authorized or designated by the Data Controller within its structure (employees and collaborators however named), based on the performance of the duties and tasks assigned to each.
8.3 Your personal data may also be processed by other external parties operating on behalf of the Company pursuant to specific contractual constraints or, in any case, duly authorized or appointed as data controllers. By way of example, where necessary, your personal data may be processed by: providers of IT, telematic and technological services, including hosting and maintenance services; business partners of the Company; companies that offer maintenance, updating and development services for websites and related functions; quality control and/or certification bodies or related activities; auditor; supervisory bodies; subjects who deal with the printing, transmission, enveloping, transport and sorting of communications; subjects who deal with document archiving and conservation; subject to your consent, companies specialized in marketing activities, commercial information, research, surveys and/or market analysis, analysis of consumption habits. The updated list of managers is available on site and can be consulted upon request.
8.4 For the pursuit of the Primary Purposes, your personal data may, if necessary, be communicated to the following categories of recipients: banks and credit institutions; debt collection companies; credit insurance company; financial companies; commercial information company, detection and analysis of financial risks/customer solvency and fraud prevention; professionals, experts, consultants, firms or consultancy companies in the administrative, insurance, accounting, tax, technical and legal fields; sector and/or category associations; private investigators; companies operating in the shipping and transport sector.
8.5 We inform you that your personal data may however always be communicated to third parties, public and private, to fulfill legal obligations, to comply with orders from public authorities or to exercise a right in court or in any other place.
8.7 Your personal data are not transferred and are not subject to disclosure.
9. Transfer of data abroad
9.1 The Company mainly processes its data within its headquarters or, in any case, within the EU.
9.2 By virtue of the IT applications used, the Company may also transfer data outside the EU. with your personal data. In any case, the transfer is carried out in full compliance with the conditions imposed by the G.D.P.R. (art. 44 et seq.).
10. Particular categories of data and processing
10.1 In pursuing the Primary Purposes, the Company may become aware of your personal data classified as particular, i.e. data that “reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as process genetic data, biometric data intended to uniquely identify a natural person, data relating to a natural person’s health or sexual life or sexual orientation”. Some particular data, in fact, could be contained in the tax return/C.U.D, form 730 or other documents provided for the request for financing or similar. Such data may be communicated to third parties only where strictly necessary.
10.2 Your explicit consent is required for the processing of particular data, pursuant to art. 9 of the G.D.P.R.. Otherwise, the Company would not be able to fulfill your requests, as better specified in the previous paragraph 7.2.
11. Duration of treatment
11.1 In accordance with the legal provisions that impose obligations to retain documents for accounting purposes and the general rules relating to the ordinary limitation period for contractual actions, we will delete your personal data relating to the Primary Purposes after the period of ten years, starting from the moment of the termination of the contract.
11.2 Personal data processed for additional optional purposes (Marketing Purposes; Profiling Purposes; Customer Satisfaction Purposes) will be deleted after ten years.
12. Rights of the interested party
12.1 In application of the G.D.P.R., we inform you that you can exercise the following rights at any time:
12.1.1 obtain confirmation as to whether or not personal data concerning you is being processed and, in this case, obtain access to the personal data and all the information required by the art. 15 of the G.D.P.R., possibly obtaining a copy where this does not harm the rights and freedoms of others;
12.1.2 obtain the rectification of inaccurate personal data concerning you without unjustified delay. Taking into account the purposes of the processing, you have the right to obtain the integration of incomplete personal data, also by providing a supplementary declaration;
12.1.3 obtain the deletion of personal data concerning you without unjustified delay;
12.1.4 obtain the limitation of processing when one of the hypotheses provided for by the art. 18 of the G.D.P.R.;
12.1.5 data portability, i.e. receiving the personal data concerning you provided to the undersigned Company in a structured, commonly used and machine-readable format;
12.1.6 not be subjected to a decision based solely on automated processing, which produces legal effects concerning you or similarly significantly affects you. This right does not apply in the cases governed by the art. 22, paragraph 2 of the G.D.P.R..
12.2 To exercise the rights indicated above, you can contact the Company at any time. In order to manage your requests more correctly, we invite you to write to us via registered mail or by sending an email to the following address: [email protected].
12.3 The request to deactivate and cancel the subscription to the Newsletter Service can be made by the interested party by writing to us via registered mail or by sending an email to the following address: [email protected].
13. Right to object
13.1 In accordance with the requirements of the art. 21, paragraph 4 of the G.D.P.R., the Company brings to your attention your right to object. In particular, you will have the right to:
13.1.1 object at any time, for reasons related to your particular situation, to the processing of personal data concerning you pursuant to Article 6, paragraph 1, letters e) or f) of the G.D.P.R.. In this case the Company will abstain from further process the personal data unless there are compelling legitimate reasons to proceed with the processing which prevail over the interests, rights and freedoms of the interested party or for the establishment, exercise or defense of a right in court;
13.1.2 object at any time to the processing of personal data concerning you carried out for direct marketing purposes, including profiling to the extent that it is connected to such direct marketing. In this case, the personal data are no longer processed for these purposes.
13.2 You can also contact the Company at any time to exercise your right to object. In order to manage your requests more correctly, we invite you to write to us via registered mail or by sending an email to the following address: [email protected].
14. Right to lodge a complaint
14.1 Furthermore, if you believe that the data processing carried out by the Company is illegitimate, you can lodge a complaint with the competent Supervisory Authority.
15. Changes and Updates
15.1 Since the regulatory framework is constantly evolving, we will inform you of any changes or updates to this information through the same channels used to contact you. We trust that you will appreciate our commitment to transparency and our desire to make you fully aware of what we do with your personal data.
Information on Cookies
2. Type of Cookies
2.1 Session cookies are essential to be able to distinguish between connected users, and are useful to prevent a requested functionality from being provided to the wrong user, as well as for security purposes to prevent cyber attacks on the site. Session cookies do not contain personal data and last only for the current session, i.e. until the browser is closed. For them no consent is needed.
2.2 Technical cookies used by the site are strictly necessary for the use of the site, in particular they are connected to an express request for functionality by the user (such as Login), for which no consent is required.
3. Disabling Cookies
Instructions for disabling cookies can be found on the following web pages:
Mozilla Firefox – Microsoft Internet Explorer – Microsoft Edge – Google Chrome – Opera – Apple Safari
4. Third party cookies
4.1 This site also acts as an intermediary for third-party cookies, used to provide additional services and features to visitors and to improve the use of the site itself, such as buttons for social media, or videos. This site has no control over third-party cookies, which are entirely managed by third parties. As a consequence of this, information on the use of these cookies and their purposes, as well as on how to disable them, are provided directly by third parties on the pages indicated below.
On the basis of a specific agreement with Google, which is designated as data controller, the latter undertakes to process the data based on the Data Controller’s requests (see at the bottom of the information), given via the software settings. Based on these settings, advertising and data sharing options are deactivated.
Further information on Google Analytics cookies can be found on the Google Analytics Cookie Usage on Websites page.
The user can selectively disable the collection of data by Google Analytics by installing the specific component provided by Google on their browser (opt out).
5. Security measures
5.1 This site processes user data in a lawful and correct manner, adopting appropriate security measures aimed at preventing unauthorized access, disclosure, modification or unauthorized destruction of data. The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the owner, in some cases, categories of persons involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies).